Welcome to Hathuor (“we,” “us,” “our”). By accessing or using our website [www.hathuor.com] (“Website”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our Website. If you do not agree with these Terms, you should not use our services.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or legal guardian to use our Website and purchase products.
3. Products and Services
We specialize in clothing and fashion items. All descriptions, images, and pricing of products listed on our Website are subject to change at any time without notice. We make reasonable efforts to display our products accurately; however, we cannot guarantee that your device’s display of colors will be accurate.
4. Orders and Acceptance
All orders placed through our Website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity. Once you place an order, you will receive an email confirmation. This email confirmation does not constitute acceptance of your order; the contract between you and Hathuor will be formed when we dispatch the product(s).
5. Pricing and Payment
All prices on the Website are in Egyptian Pounds (EGP) unless stated otherwise. We accept major payment methods, including credit/debit cards, bank transfers, and cash on delivery (where available). We reserve the right to change prices at any time without prior notice.
6. Shipping and Delivery
We deliver across Egypt and may offer international shipping in the future. Delivery times may vary depending on your location and product availability. We are not responsible for delays beyond our control (e.g., courier issues or customs).
7. Returns and Exchanges
We accept returns and exchanges in accordance with Egyptian consumer protection laws. Products must be returned within 14 days of receipt in their original condition, unused and with all tags attached. Certain items (e.g., intimate apparel) may be non-returnable for hygiene reasons. Shipping fees for returns are Privacy Policy.
8. Intellectual Property
All content on the Website, including text, images, logos, graphics, and designs, is the property of Hathuor or its content suppliers and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or use any content without our written permission.
9. User Conduct
You agree not to:
Use the Website for any unlawful purpose.
Attempt to gain unauthorized access to our systems.
Upload or transmit harmful code, malware, or viruses.
10. Limitation of Liability
To the maximum extent permitted by law, Hathuor will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Website or products purchased.
11. Privacy Policy
We collect and process your personal data in accordance with our Privacy Policy, which explains how we handle your information. By using our Website, you consent to such processing.
12. Governing Law and Jurisdiction
These Terms and any dispute arising from them are governed by the laws of the Arab Republic of Egypt. Any disputes will be subject to the exclusive jurisdiction of the courts of Cairo, Egypt.
13. Changes to Terms
We may revise these Terms at any time by updating this page. Your continued use of the Website constitutes your acceptance of the updated Terms.
14. Contact Us
For questions about these Terms or our services, please contact us
